Privacy Policy

This privacy policy explains how Acorn Curtains & Blinds collects, uses and protects personal information when you use this website.

Acorn Curtains & Blinds is the data controller for the personal information collected through this website. If you have any questions about this policy or how your personal information is handled, please contact us.

Information we collect

We may collect the following information when you use this website:

  • Information you submit through our contact or enquiry form, such as your name, email address, telephone number and the details of your enquiry.
  • Technical information collected through cookies and analytics tools, such as your IP address, browser type, device type, pages visited and how you interact with the website.

How we use your information

We use the information submitted through our contact or enquiry form solely to respond to your enquiry and to provide any information you have requested.

We do not use enquiry form submissions for marketing purposes and we do not add you to any mailing list unless you separately ask us to do so.

We may use website analytics information to understand how visitors use the website, improve the website and monitor its performance.

Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information.

  • For contact and enquiry form submissions, we rely on legitimate interests, as we need to process your information in order to respond to your enquiry.
  • Where your enquiry relates to a possible contract or service request, we may process your information because it is necessary to take steps before entering into a contract.
  • For non-essential analytics cookies, including Google Analytics, we rely on your consent.

Google Analytics

This website uses Google Analytics to help us understand how visitors use the website. Google Analytics may collect information such as pages visited, time spent on the website, device and browser information and approximate location information.

Google Analytics uses cookies and similar technologies. These cookies are only used where you have given consent through our cookie banner or cookie settings tool.

You can withdraw or change your cookie consent at any time by using the cookie settings option on this website, where available, or by changing your browser settings.

Cookies

Cookies are small text files placed on your device when you visit a website. They help websites work properly, improve user experience and provide information to website owners.

This website may use the following types of cookies:

  • Strictly necessary cookies, which are required for the website to function correctly and cannot usually be switched off.
  • Analytics cookies, such as Google Analytics cookies, which help us understand how visitors use the website.
  • Functionality cookies, which may remember choices you make on the website, if used.

Non-essential cookies, including analytics cookies, will only be set where you have given consent.

Managing cookies

You can manage cookies through the cookie banner or cookie settings tool on this website, where available. You can also control or delete cookies through your browser settings.

Please note that blocking some cookies may affect how the website works.

Who we share your information with

We do not sell your personal information.

We may share your information with trusted service providers who help us operate this website and respond to enquiries, such as website hosting providers, email service providers and analytics providers.

Where we use Google Analytics, information may be processed by Google in accordance with Google’s own privacy terms.

How long we keep your information

We keep enquiry form submissions only for as long as necessary to respond to your enquiry and manage any follow-up communication.

If your enquiry leads to us providing services to you, we may retain relevant information for business, accounting, legal or contractual record-keeping purposes.

Analytics information is retained in accordance with the settings used in Google Analytics and any applicable cookie consent settings.

International transfers

Some of our service providers, including Google, may process information outside the UK. Where this happens, appropriate safeguards should be used to protect your personal information in accordance with UK data protection law.

Your rights

Under UK data protection law, you may have the following rights:

  • The right to access the personal information we hold about you.
  • The right to ask us to correct inaccurate or incomplete information.
  • The right to ask us to delete your personal information in certain circumstances.
  • The right to ask us to restrict how we use your information in certain circumstances.
  • The right to object to us using your personal information in certain circumstances.
  • The right to withdraw consent where we rely on consent, such as for analytics cookies.
  • The right to complain to the Information Commissioner’s Office.

To exercise any of your rights, please contact us.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concern.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters. You can find more information at www.ico.org.uk.

Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration and destruction.

However, no website or email transmission is completely secure. You should avoid sending sensitive information through website forms unless it is necessary.

Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices, cookie use or content of those websites.

Changes to this policy

We may update this privacy and cookie policy from time to time. Any updates will be posted on this page.

Last updated: June 2026